Frequently Asked Questions

  1. Go to the Opening screen.
  2. Select NEW USER.
  3. From the WELCOME screen - enter your email address, choose a password and then re-type your password again.
  4. Click Sign Up again.
  5. Read our terms and policy data carefully.
  6. Tick the box "I AGREE".
  1. Go to the Opening screen on your Android mobile.
  2. Select EXISTING USER.
  3. From the WELCOME screen - enter your email address and password.
  4. Click SIGN IN and you will be taken to the myMo-fiD Main Screen
Yes! myMo-fiD allows you to sign up and sign in using your Facebook, Twitter and Google+ accounts.
But, you must sign in to one of your your social network accounts before signing up or signing-in with myMo-fiD app.
Everyone needs help retrieving a forgotten password.
  1. GO to the SIGN IN screen.
  2. Click on Forgot your password?
  3. Enter your email address and click on Recover.
  4. Check your inbox for an email from myMo-fiD admin with the lost password.
If you don't receive an email, it's possible that you entered an incorrect email address or it's in your spam folder. If you don't see an email immediately, wait awhile and check again. If it's sill not there, please contact myMo-fiD Customer Support for assistance.
Getting started with your Mo-fiD® Bluetooth device requires connection with your compatible mobile phone or tablet. This allows you to share and analyze data, download app updates, and use additional features from myMo-fiD.

NOTE: Unlike other Bluetooth® devices that are paired from the Bluetooth settings on your mobile phone or tablet, your Mo-fiD Bluetooth device is easily paired without pressing any button on the device.

But first, you must have the Bluetooth enabled on your mobile phone to sync Mo-fiD device with the app. Airplane mode must be turned off. It will not sync until you turn off airplane mode or manually turn Bluetooth back on.
You must use Android smart mobile phones or tablets which have both BLE radio and software support.

Double check that your mobile supports BLE before connecting myMo-fiD. BLE is an optional component of Bluetooth 4.0 and above. Not all mobiles and tablets with Bluetooth 4.0 include BLE hardware or software.

Running Android Marshmallow? Then you must grant myMo-fiD app access to certain features of your mobile in order to set up, pair, and sync your Mo-fiD® Bluetooth device.
You can pair Mo-fiD® with only on compatible mobile phone/tablet that meets pairing requirements at a time. If you would like to pair another mobile phone or tablet with Mo-fiD® disable the pairing with the first mobile by clicking on the Bluetooth icon (turns from blue to grey) before you pair with another phone/tablet.
Every blood glucose meter brand has different communication s protocol limiting compatibility with Mo-fiD® system.

We are updating our list of supported glucose meters. Please check our website for an updated list of compatible meters.
Only one Mo-fiD® device can be paired with the app account at a time. You are not able to add another device to the same account.

IMPORTANT: One one person is allowed per account. Different people should not share one account.
Make sure Mo-fiD® device is within 3 meters of your mobile phone or tablet. If Mo-fiD® is too far from your mobile, you won't be able to receive notifications or they may be delayed.
Yes, to get the maximum benefits from the myMo-fiD App, you must complete all the details.


Thank you for using myMo-fiD.

Together, we are transforming your smart phone into your personal diabetes assistant, helping you to remember every drop of blood, meal and step you have taken.

Yalla! Let's start using Mo-fiD.

Yes. Maximize your benefits by completing all details in MY PROFILE.
This vital information will be used to calculate your Basal Metabolic Rate (BMR). Please see MY BODY for further details.
Yes, Your diabetes type and diagnosis date will help us to set your blood glucose range.
Diabetes is often called a "family" disease. It's important to involve family members and close friends as a support team. myMo-fiD is able to send a text message when your low blood glucose level is critically low so a team member can take action.

WARNING: You MUST call the emergency number immediately when your blood glucose is very low or feeling the symptoms of hypoglycaemia.

IMPORTANT: Click on SAVE MY INFO when you enter your information.
myMo-fiD will send an automatic SMS to your emergency contact number when your blood glucose is lower than 70 mg/dL for three consecutive tests within 30 a minute period.
myMo-fiD is able to help you keep on your medication list - even when you forget.

Do you know 75% of adults don't follow their medication regimen (or non-adherence) due to health literacy, disorganization, low self-respect, and forgetfulness?
You can save medication information on myMo-fiD for easy access to show your health provider or pharmacist.

Do you forget to take your medications? No problem, myMo-fiD can remind you wherever you are.

IMPORTANT: Please note the commercial names of some medicines might be different from the one on the list. Always ask your health provider for assistance in entering the information correctly.
  2. From the menu - choose a PILL, or INSULIN, or GEL AND SOLUTION, then -
  3. SELECT MEDICATION from the saved list of medications available in the pharmacies.
  4. Check your inbox for an email from myMo-fiD admin with the lost password.
You can also ENTER DOSAGE (optional) and SELECT PERIOD (optional) and ADD REMARKS (optional) for each medicine.

Don't forget to click on SAVE MY INFO once you have entered the information or click on ADD ANOTHER if you need to enter another medicine.
Simple! Tap on 'List of medications' to see all medicines you have saved in Mo-fiD®. You can delete any item from the list by clicking on the bin, or edit it by clicking on the red pencil.
Absolutely! you can use SET REMINDER for medication alerts. Select the time you would like to take the medicine and press OK.

Click on SET REPEAT TIME to enter the weekdays you want myMo-fiD to remind you of taking the medicines.
Diabetes tools are devices for measuring and controlling blood glucose. There are three main devices in the market:

  • Blood Glucose meter (or glucometer): is a medical device for measuring the approximate concentration of glucose in the blood. The device uses a small drop of blood, obtained by pricking the skin with a lancet, and placing the blood sample on a disposable test strip that the meter reads and uses to calculate the blood glucose level. The meter then displays the level in units of mg/dL or mmol/L.

  • Insulin Pump: is a device about the size of a cell phone that contains a cartridge of rapid-acting insulin. A pump has a screen and buttons for programming the pump's internal computer, and a precise motor that pushes the insulin from the cartridge into your body through a thin plastic tube called an infusion set.

    Please talk to your doctor for more information on how to use insulin pump.

  • Continuous Glucose Monitoring (or CGM): is a small wearable device that tracks the blood glucose continuously throughout the day and night for better glucose control.
We are continuously updating the list of blood glucose meters that Mo-fiD® supports. Please check our website for list of supported glucose meters.

You can select your blood glucose meter, insulin pump and CGM device from the list (optional) soyour doctor knows your current devices. Currently Mo-fiD® does not support Bluetooth connectivity of insulin pumps and CGMs available in the market.
Many types of blood glucose meters are available, from basic models to more-advanced meters with multiple features and options. The cost of blood glucose meters and test strips varies. Please study your options carefully before selecting the right glucose meter. Please note that Mo-fiD® does not support all types of glucose meter. Contact us for more information.

Here are several things you need to consider when choosing a blood glucose meter:

  • Insurance. Call your health insurance company for coverage details. Please note that some insurance companies have limited coverage on certain models or limit the total number of test strips allowed.

  • Cost. There are many brands of glucose meters in Middle East market. Prices vary depending on brand and type. Check the price of the of test strips before you decide to buy the meter especially if you take more than 3 - 4 measurements a day.

  • Ease of use. Make sure the meter is easy to use and you are comfortable using the meter and test strips by yourself. Can you easily read the numbers on the screen without help?

  • Special features. Talk to your pharmacist of any specific features you need to have such as large, easy-to-handle buttons and test strips, illuminated screens, and audio.

    Talk to us if you are planning to use Mo-fiD® to connect the glucose meter with your mobile phone. We're here to help!

  • Information storage and retrieval. Check the memory capacity of the meter. Consider how the meter stores and retrieves information. Some can track everything you'd normally write in a log, such as the time and date of a test, the result, and trends over time. Some meters offer the ability to download your blood glucose readings to a computer or mobile device, then emaisl the test results to your doctor.

  • Help and Technical Support. Many meter manufacturers provide free technical support that you can call for support. Always follow the instructions for the correct way to use the meter.
Currently Mo-fiD® does not support Bluetooth connectivity of insulin pumps available in the market. We are working on it.
CGM does not completely eliminate the need for blood glucose meter readings. However, it does provide additional data for more informed treatment decisions and improved glucose control.

CGM can be used by people with Type 1 or Type 2 who are concerned with their diabetes management. Please talk to your doctor for more information on using CGM.

Currently Mo-fiD® does not support Bluetooth connectivity of CGMs available in the market.
Body Mass Index, or BMI is a number calculated from your height and weight to assess your body composition - or how much body fat you have. Although BMI doesn't measure body fat directly, it uses your weight and height to determine whether you're classified as underweight, normal weight, overweight or obese.

IMPORTANT: Knowing your BMI can help you set a weight loss goal if you plan to diet. Losing just a few kgs through exercise and eating well can help lower your risk for type 2 diabetes, diabetes complications, and other health problems.
BMI is only a screening test and not a diagnosis of overweight or obesity. A diagnosis of overweight or obesity can only be made by a trained clinician based on assessment of other risk factors.
Simple! Just enter your height in centimetres and weight in Kilograms and tap on the middle of the dial.
Basal Metabolic Rate, or BMR is the minimum number of calories your body burns whether at rest, working out or at rest.
Your BMR is relative to body mass, age, weight, gender and height. It represents the number of calories your body would need to spend 24 hours asleep in bed. Anything that results in an increase to your metabolic rate will increase your BMR. This includes exercise, stress, fear and illnesses.
Knowing your BMR allows you to set your goal to lose weight (body fat), gain weight (lean muscle), or to just maintain your current weight. Knowing your BMR can help you attain and maintain your goals.
The more active you are, the more calories your body burns on a daily basis. Therefore, you need to enter your usual daily activity level (choices range from sedentary to extremely active). This calculates the amount of calories you must consume daily to stay at your current weight.

Did you know that even the most inactive individual will burn additional calories over their BMR by just doing normal bodily functions like laughing and smiling? For a much better understanding of how many calories your body uses each day, you need to enter your activity level. The level of activities are:

  • Sedentary - if you do little or no exercises every day.
  • Lightly active - if you do easy exercise or sports 1-3 days/week
  • Moderately active - if you do moderate exercise or sports 3-5 days/week
  • Very active - if you do hard exercise or sports 6-7 days a week
  • Extremely active - if you do very hard exercise or sports and physical job every day.
Mo-fiD® uses the latest Bluetooth® technology to wirelessly transfer the readings from the blood glucose meter to your mobile phone. First, you must connect your Mo-fiD® device to the glucose meter using the serial cable provided with the device.

In AUTOLOG, make sure that the Bluetooth icon is turned on (steady blue) to ensure the device is ready to receive data from the glucose meter. If the Bluetooth icon is grey, make sure the Mo-fiD® device is paired with your mobile. Please refer to Mo-fiD® troubleshooting list in the User Manual for more information.

The measured blood glucose will be shown inside the dial gauge. myMo-fiD app will set the date, time and period of the blood sample when taken. Please check the information carefully before pressing SAVE.
myMo-fiD can help you monitor and control your diet, exercise and a wide range of educational information.

Remember! Diabetes can be managed by controlling diet and exercise and medicine taken by the mouth or via insulin shots.
It is highly individualized and depends on:
  • Whether you have type 1 or type 2 diabetes
  • Your blood glucose goals
  • How often you're willing to prick your finger
  • What supplies you can afford
  • Reasons for checking your blood glucose.

The standard times to check your blood glucose depends on the pattern of your blood glucose behaviour:
  • before breakfast, lunch, and dinner (or an especially big snack)
  • before you go to bed
  • 1 to 2 hours after breakfast, lunch, and dinner (or an especially big snack)
Most patients with diabetes focus on preventing high blood sugar. However, but low blood sugar can be dangerous too. This happens when taking medicines that increase insulin levels in the body. Taking too much medication, skipping meals, eating less than normal, or exercising more than usual can lead to low blood sugar. In general, low blood glucose is defined as a blood glucose level below 70 mg/dL. Immediate treatment for low blood sugar levels is super important.

Severe low blood glucose happens when you are not able to independently treat yourself. It is dangerous and to be avoided! What is dangerous is what might happen as a result of the low blood sugar such as car accident while driving or falling down stairs.

myMo-fiD provides you with warning messages when the blood sugar level is low and recommendations to bring it up.
Blood sugar ranges vary for every person and can change throughout the day. myMo-fiD provides simple and easy to understand features of what range is good for your type of diabetes. It allows you to change the thresholds according to the recommendations from your healthcare provider. Refer to SETTINGS for more details.

In general, if your blood sugar is less than 70 mg/dl or more than 180 mg/dl for three days in a row, you need to call your health care provider for further consultation.
myMo-fiD uses Mo-fiD® Bluetooth® Low Energy (BLE) technology to automatically sync with your glucose meter.

You must have the Bluetooth® enabled on your mobile phone to sync myMo-fiD with the glucose meter.

If your mobile device is in airplane mode, it will not sync until you turn off airplane mode or manually turn Bluetooth® back on.
myMo-fiD syncs every time you open the app, or periodically throughout the day.

myMo-fiD also syncs with your PC Portal when internet connection is available.
  • When the Bluetooth icon turns steady blue, it means myMo-fiD is properly connected and ready to receive readings from the glucose meter.

  • A flashing Bluetooth icon means myMo-fiD is receiving data or trying to connect.

  • When the icon turns grey, it means myMo-fiD is disconnected. Please refer to Mo-fiD® device troubleshooting for more information.
myMo-fiD uses Bluetooth Low Energy (BLE) technology to automatically sync with the glucose meter.
Yes. myMo-fiD syncs at any time using the Manual Sync button to retrieve data from the glucose meter manually.

IMPORTANT: Make sure the Bluetooth icon is blue before using manual sync icon.
The setting of your meal times is incorrect. Please refer to SETTINGS for entering your meal times.
myMo-fiD uses your mobile's current date and time when capturing your blood glucose data. You can change the date, time and period manually. Use the calendar and clock icons for changing the date and time. Select the correct period from the provided dropdown menu.
Click on MANLOG to enter the blood glucose manually. myMo-fiD app allows you to enter 30 successive blood glucose measurements manually if you are not connected to myMo-fiD device.
Enter the date and time the blood glucose measurement you have taken.myMo-fiD app uses the current mobile phone date as default.

myMo-fiD selects the default period, but can change that by selecting the period from the list and add some notes (optional) such as 'Taken after visiting Burj Khalifa'.

Tap on the grey circle to enter the value shown on your glucose meter and click on SAVE MY INFO.

You can add another measurement using ADD ANOTHER.
The colour of the dial gauge will turn red if your blood glucose is above the acceptable high limit or yellow if below the acceptable low limit.

myMo-fiD will display an alert message of your blood glucose condition with recommended actions you need to take.
If you measure blood glucose levels before and after eating a meal, working out, or taking a dose of mealtime insulin, they help you realize how your lifestyle affects blood glucose.

Without the "before" test, the "after" test is less meaningful, because you can't compare it with your starting level. With meals and snacks, you test before and about two hours after your first bite of food.
  • Go to SETTINGS
  • Select GOALS.
  • Click on Blood Glucose Targets
  • Enter the high and low limits for the period you would like to change.

Make sure to talk to your healthcare provider about the range limits that are right for you.
Physical activity is excellent for people with diabetes, but it must be done with a little planning and extra care. Exercise has many benefits. It helps to control your weight, makes insulin more efficient to lower blood glucose, and provides more energy by strengthening your heart and lungs.

Before you begin an exercise plan, talk with your health professional to develop a plan that's right for you. Your doctor may check your heart and your feet to be sure you have no special problems.

A word of caution; some exercises may not be safe if you have high blood pressure or eye problems. Make sure you consult with your health care professional to help you determine safe exercises.
Yes, you need to follow a few guidelines and also consult your healthcare professional if you are in doubt:

  • Eat a snack before doing your exercises. Before exercising or doing anything physical, be sure to test your blood sugar. This is because activity can lower blood glucose. Eat a light snack like a banana, or drink a small juice box before starting.

  • Test your blood sugar glucose regularly. Testing before and after any physical activity helps you to understand how your body is reacting to your exercise plan. Use myMo-fiD to log your results and consult your health professional if you have any problems in balancing diabetes with physical activity.

  • Change your lifestyle. Doing regular exercise will significantly influence your blood sugar. Establish a regular daily routine to exercise and make it part of your lifestyle.

    Important: When exercising or doing physical activity at night, your blood sugar may go to low levels overnight. To ward off a hypoglycaemic reaction, be sure to have a snack before going to bed.

  • Avoid hot tubs, saunas, and steam rooms after exercise. They might cause an increase in your heart rate, and lower your blood glucose.
Logging your activities helps you monitor the amount of calories you burn every day. myMo-fiD can assist you to keep a log of all your daily activities and calculate the amount of calories burned.

Activity Logs are also useful in identifying activities that don't help you meet your calorie-burning target. For example, you might spend far more time than you think surfing the Internet, or having afternoon tea. When you see how little calories you're burning on such activities, you can then change your lifestyle to become more active in beating diabetes.
You can enter your daily activities by first selecting the Category. There are five main Categories to choose from:
  • Work
  • Home and Garden
  • Sports
  • Religion
  • Lifestyle

myMo-fiD has a combination of hundreds of activities for you to choose from. Next, select the type of Activity you have done during the day and duration.

When you tap on the dial gauge, myMo-fiD calculates the amount of calories your body has burned during the activity. You are able to save the information by clicking SAVE MY INFO. You can add more activities by clicking ADD ANOTHER.
myMo-fiD enables you to log your daily activities and calculate the total calories you have burned. The list of your activities will be shown in the ACTIVITY LOG screen.

You can choose SELECT DATE RANGE to see your activities during the selected period. Click the calendar icon and select the period you would like to see past activities.
When you enter your weight, height, gender and age in your profile, myMo-fiD calculates your Basal Metabolic Rate (BMR). Your BMR is the rate at which you burn calories at rest (only to maintain your body's important functions like breathing, heartbeat, brain activity, etc.). myMo-fiD uses the metabolic equivalent of task (MET) table plus the time spent on doing the specific activity to calculate the energy expenditure.

myMo-fiD resets at midnight the daily TOTAL CALORIES YOU BURNED and begins a new calculation immediately thereafter. myMo-fiD starts the day with calories calculated by the BMR. Remember, you still burn calories even if you are in bed.
  2. SELECT CATEGORY (Job, Home and Garden, Sport, or Religion)
  3. SELECT ACTIVITY whichever is closest to the one you are planning to do,
  4. SELECT DURATION (optional) and...
Save time by using SET REPEAT TIME for daily routine activities.

Don't forget to click SAVE MY INFO to save your activity. You can save the activity and also ADD ANOTHER activity to the list.

See a list of your scheduled daily activities clicking DAILY SCHEDULE.

You will receive a message reminder of an upcoming activity 30 minutes before the set off time.
myMo-fiD helps you monitor your progress of the allowable amount of carbohydrates consumed in your every day eating habits.

A food plan can also help you plan to lose, gain, or maintain your weight by knowing the amount of caloric intake and burned.
Carbohydrates raise your blood sugar level, but you don't have to eliminate all carbs from your diabetes food plan.
You may need to adjust your carbohydrate intake depending on your level of physical activity, weight, height and age. myMo-fiD is programmed to calculate your individual carb needs. In general, adult women can have 45-60 grams of carbohydrate/meal. Men can have 60-75 grams/meal. There are always exceptions, but these are safe starting points.
Yes, sweets in moderation can be enjoyed. You must include it in your food plan ... not in addition to your normal meals!
The simple answer is no. A dietician who is specialized in diabetes would be the best person to advise you. Remember, there will be times when sugars are high no matter what you eat.
You can track your diet by keeping a daily log of the food you eat. myMo-fiD lists of thousands of food names to select including middle eastern, international, and oriental.

You need to
  1. SELECT PERIOD (breakfast, lunch, dinner or snack),

myMo-fiD will give you complete nutrition facts, giving you the knowledge needed to make informed choices about food consumed.

You can ADD TO LOG of the food consumed or ADD NEW food choices to the log.

If you cannot find the food you are eating in the list, you can snap a photo of the food in question and save it for further assessment by your healthcare provider.
USING CAMERA allows you to take a snapshot of the food you are eating. The photograph will be saved in the portal to allow your healthcare provider to access the quality and quantity of food you are eating, He/she can then advise you via messaging whether you need to change your diet habit or not.
myMo-fiD allows you to manually log your daily meals, simply by entering the date and time (myMo-fiD uses mobile date and time as a default) and the Period (Breakfast, lunch, dinner, snack).

myMo-fiD has a database containing thousands of middle eastern and international foods for your convenience. Please enter the nearest category and name of the food you are eating along with the quantity. myMo-fiD will calculate the nutrition facts for you.
myMo-fiD has a long list of fast food, homemade and restaurant type middle eastern, Arabian Gulf and international foods for you to select from. We keep updating the list regularly, so please check often for updates.
By entering your meal information, Mo-fiD® calculates calories, carbohydrate, fat protein and other data to assist you in monitoring your eating habits and track your diet control.
Your diet is a major source of blood glucose variation that can significantly impact your blood glucose levels. myMo-fiD records the type and amount of food intake and then calculates the total number of carbohydrate grams you eat throughout the day. It keeps you informed as to how many more calories you are still allowed for the rest of the day.

The payoff comes when you see how various types of foods or a certain number of carb grams affect your blood glucose. For example, check before and after breakfast to see if feta cheese with pita bread raises your blood glucose differently than whole-grain toast with scrambled eggs.
If you have type-1 diabetes and taking insulin daily, please remember that balancing your food intake with insulin and exercise is essential.

It is important to know how meals and snacks influence blood sugar levels so you can adjust the amount of insulin needed to prevent blood sugar problems. Generally, the more carbohydrates you eat, the more insulin you need; the fewer carbohydrates you eat, the less insulin you need. Checking blood sugar two to three hours after eating can show you how the different kinds and amounts of food can affect your blood glucose level.
myMo-fiD provides you with several ways to track your diet plan including a list of foods consumed, nutrition facts, an estimate of your daily calorie, carbohydrates, fat and protein consumption.

But it is very important that you log your food and physical activity level regularly to allow myMo-fiD to make accurate calorie calculations.
In order to achieve weight loss, your daily burned calories should be more than the amount you consume, or having a 'Calorie Deficit'.
myMo-fiD uses the Nutrition Facts Label of the American Heart Association (AHA) to show the following information:

  1. Look at the serving information at the top of the label: This will tell you the size of a single serving and the total number of servings per container (package).
  2. Next, check total calories per serving. Pay attention to the calories per serving and how many servings you're really consuming if you eat the whole package. If you double the servings you eat, you double the calories and nutrients.

    The next section of information on a nutrition label is about the amounts of specific nutrients in the product.
  3. Limit these nutrients according to the AHA. Based on a 2,000 calorie diet, no more than 11-13 grams of saturated fat, as little fat as possible, and no more than 1,500 mg of sodium.
  4. Get enough of these nutrients. Make sure you get enough of the beneficial nutrients such as: dietary fibre, protein, calcium, iron, vitamins and other nutrients you need every day.
myMo-fiD calculates the amount of water your body needs according to:
  • Your location outdoor temperature - the water daily needs utilizes the user's location to determine the outdoor temperature.
  • Your daily level of activity.
  • Your body weight.

When REMIND ME box is ticked, myMo-fiD will set a reminder to drink water.

Click SET REMINDER to select the week days you like myMo-fiD to remind you to drink water.

Don't forget to add the intake amount every time you drink water, by clicking CONSUMED WATER QUANTITY and entering the water volume. Note the blue indicator on the bottle icon will move up as you add more water to the consumed quantity.

Don't forget to tap on SAVE MY INFO every time you add water quantity or ADD ANOTHER when you wish to continue adding.
The DIET LOG contains a list of all daily food and liquids consumed with the corresponding amount of quantities and calories.

On the top of the screen, the total daily calories consumed are shown. The value is reset at midnight every day.
You can SELECT DAY RANGE by clicking the calendar icon and selecting the dates for the days you would like to see.
myMo-fiD monitors your blood glucose during Ramadan by reminding you to take blood samples regularly during the fasting period.

myMo-fiD provides recommendation to continue fasting or breaking your fast if your blood glucose drops too low. For example, if your blood glucose after two hours from having Suhur is less than 70 mg/dL, myMo-fiD shows the message: "Your blood sugar is too low, please break your fast."
Enter the approximate SUHUR TIME and IFTAR TIME, the number of tests you would like to take during your fasting period (1 - 6 times), tick on the boxes FASTING (if you are fasting Ramadan) and ALERT (if you like to receive reminders) then select the week days you want to set.

For example, if you select SUHUR TIME at 4:00AM and IFTAR TIME at 6:00PM and NUMBER OF TESTS equal to 4, myMo-fiD will remind you to take the first blood sample two hours after SUHUR TIME (6:00AM), with the next reminders at 10:00AM, 2:00PM, and 6:00PM.
myMo-fiD reminds you to test your blood glucose 30 minutes before practicing your Hajj rite. myMo-fiD checks your blood sugar level and warns you if your blood glucose is low.

myMo-fiD will then advise you of important steps you need to take according to your blood glucose level. For example if your blood glucose is less than 100 mg/dL, myMo-fiD will show the message: "The sugar level is low, take a snack before exerting any rite."
First select the rite from the list:

Day 1 - Ihram
Day 1 - Doing Tawaf
Day 1 - Performing Sa'i
Day 1 - Leaving for Mina

Day 2 - Going to 'Arafat.
Day 2 - Standing at 'Arafat (Wuquf)
Day 2 - Going to Muzdalifah
Day 2 - Collecting pebbles for stoning

Day 3 - Going to Mina and throwing stones (Jamratul 'Aqaba)
Day 3 - Offering sacrifice.
Day 3 - Returning to Makkah
Day 3 - Performing the Tawaf
Day 3 - Performing the Sa'i.
Day 3 - Returning to Mina
Day 3 - Making sacrifice
Day 3 - Trimming the hair or shaving the head.

Day 4 - Performing Rami

Day 5 - Throwing pebbles
Day 5 - Returning to Makkah
Day 5 - Performing Tawaf
Day 5 - Going to Zam Zam

  1. SELECT the DATE and TIME for each activity
  2. Tap on ALERT
  3. Press on ADD TO MY RITES to save.

Add as many rites you like according to your Hajj daily schedule.
If you are planning to travel for Hajj or Umrah, get a medical exam before you go. Schedule a pre-travel check-up with your healthcare professional four to six weeks before your trip.

Be sure to get any required or recommended immunizations early enough so you'll have time to recover if you experience a reaction.

Get prescriptions for insulin or diabetes pills you may need while travelling along with a letter from your doctor explaining what you need to do to manage your diabetes.
When your blood glucose reading is above or below the normal level, myMo-fiD will trigger off a warning that you are approaching hyperglycaemia and hypoglycaemia zones.
There is no universal agreement on the glucose level that defines hypoglycaemia, but below 70 mg/dL is generally accepted as mild hypoglycemia that should be treated immediately.

myMo-fiD default setting for the low alarm is 70 mg/dL.
There is no universally accepted threshold for the treatment of hyperglycaemia. As a result, a range of treatment levels must be considered. Another consideration is the time lag associated with the treatment of high glucose with medication. If the therapeutic goal is to avoid blood glucose levels >180 mg/dl, a lower value of blood glucose (e.g. 140 mg/dL) might be the appropriate level to allow time for medication to take effect after food intake.

myMo-fiD default setting for the high alarm is 180 mg/dL.
Your healthcare professional is the only person able to send you a message when he/she is using Mo-fiD® Smart Diabetes Management System.
MY LOGBOOK includes all logs of BLOOD GLUCOSE taken, DIET, WATER, ACTIVITIES, BMI, MEDICATION and CALORIES BURNED. The logbook includes the following information:

  • Log description
  • Date and Time
  • Value and units

Click on the calendar icon on the top right to select the a time period from your logs.
MY LOGBOOK is the place to track your food intake, exercise, medication dose, and blood sugar level, to track those all-important patterns. By keeping a log, you'll start to see the connections: "When I eat jam for breakfast, my blood sugar level goes high" or "If I eat 50 grams of carbohydrate during lunch time, my blood sugar level is OK" or "If I lower my insulin dose by 2 units before getting on the treadmill, my blood sugar level is not dropping down too low."
The GAUGES show the vital indicators for controlling your blood glucose. These include average blood glucose level, calories consumed, calories burnt and water intake in 1 Day, 1 Week, 1 Month, 3 Months or any other period.
You can access 1 day, 1 week, 1 month, or 3 months data by selecting one of the short cut durations across the top. Alternatively, you can tap on the calendar icon on the right to select the period.

1 Day
View the averages for the current day (1 day).

1 Week
View averages for days of the current week. A week starts on Sunday and ends on Saturday. For example, if you select this option on Tuesday, myMo-fiD will take the averages for the past three days (Sunday, Monday and Tuesday).

1 Month
View averages for the days of the current month. A month starts on the first day and ends by the actual calendar day (vary from 28 to 31, depending on the particular month). For example, if you select this option on the 24th day of the month, myMo-fiD will take the averages for the past 24 days.

3 Months
This option takes the averages of the last three calendar months. For example, if you select 3 Months on 24th May, myMo-fiD will take the averages for the period 1st March - 24th May.

Other Periods
Click on the calendar icon on the top right to select the period you would to see the average measurements.
The TREND gives you a big picture chart of how well your blood glucose is being controlled. You can see 'at-a-glance' your average blood glucose level, calories consumed, calories burnt and water intake in 1 Day, 1 Week, 1 Month, 3 Months or any other period.
Looking at specific time periods helps to pinpoint trouble spots in your diabetes self-management plan prompting a discussion with your healthcare professional.
You can select more than one trend by clicking the box in front of each period. myMo-fiD will show you the highest, lowest and average readings during the selected period.
myMo-fiD provides a graphical representation of how your blood glucose is doing over time. This can assist you in knowing how often and how far your blood glucose is out of the ranges recommended by your healthcare professional.
When data is presented on a chart, you can quickly recognise out-of-range patterns and take action. Any point above the upper control limit (red line) or below the lower control limit (orange line) means you should seek medical advice. For example, if you notice highs or lows at the same time on a few days, or at the same time each week, discuss with your healthcare professional to problem-solve. It may be as simple as increasing medication or activity, or adding a snack. These small steps may improve the way you feel day-by-day and help reduce the risk of long-term complications.
myMo-fiD allows you to see your daily, weekly, monthly and long term blood glucose results to stay on top of your blood glucose control.

myMo-fiD even allows you to send a snapshot of the graphs to your healthcare professional to discuss whether the variation you see is healthy, or whether you should take steps to moderate the blood glucose levels.
The red line shows the upper control limit that your blood glucose should not exceed, while the orange line means the lower control limit that your blood glucose should not drop below it. You might have hyperglycaemia and hypoglycaemia if you exceed the upper and lower control limits respectively.
Above the red line means that you are overweight or obese. Under the orange line, means you are underweight.
You have been consuming more calories than required by your body. Try to maintain the readings below the red line for healthy living.
We recommend you check the trends weekly or monthly for a high-level look at your blood glucose control. But, you can always use the trends any time you want to search for patterns in out-of-range results.

Remember! Show your results every time you see your healthcare professional for improving your diabetes self-management plan.
Before you start using myMo-fiD, it is very important to select the blood glucose measuring unit (mg/dL or mmol/L) to match your glucose meter unit. Also, set your regular meal times to ensure myMo-fiD will detect your blood glucose periods properly.
If you are using myMo-fiD mobile app, you can also access your data from almost any web-enabled device. Go to and log in with your existing username and password.

After logging in, you will have access to your blood glucose, food and exercise logs plus other additional features. Creating reports and printing data are just two examples of the added benefits and flexibility to help you wherever and whenever you need account access.

When you make changes on the web or on your mobile, the data is automatically synchronized as long as your mobile device has internet access. This ensures that you have the most up-to-date data available no matter how you access your account.
The data you enter is synchronized between the web and mobile device, so your data are identical on both your mobile device and website. However, the website does offer additional features and settings beyond what is currently available in the app. Expanded options on the myMo-fiD website include additional progress-monitoring graphs and reports, more customizable settings that allow you to modify your experience or account.
You still have access to a substantial amount of data via myMo-fiD even when the device is not connected to the internet. However, any new data you enter while offline will not appear on the website until an internet connection is available and can synchronize those changes.
When using the Android version of myMo-fiD, the app might ask you for various permissions. The permission requests enable one or more of the features (for example, the camera permission enables you to take a photo of your meal and your location to determine the amount of water quantity you need to drink).

Please note the app never accesses your camera or location except when you expressly request it to do so.
If you no longer want to continue using myMo-fiD, you may cancel your account. Please go to and sign in using the same username and password you use for the app.


Please note: If you delete your myMo-fiD account, we are unable to recover your data. If you decide to re-activate myMo-fiD again, you'll need to choose a new username the next time.

It takes up to 72 hours to remove your account from our system.

  1. Go to SETTINGS
  2. select Change Password
  3. Enter Old Password
  4. Enter New Password
  5. Re-enter New Password
  6. Press OK.
Select the tone you like
Click OK.
Go to SETTINGS, and select the goal settings for your Blood Glucose Targets, daily Calories, Carbohydrates, Total Fat and Protein to consume. You can also set the BMI for managing the body weight.
The blood glucose ranges vary throughout the day. For someone without diabetes, a fasting blood sugar upon awakening should be under 100 mg/dL. Before-meal normal sugars are 70-99 mg/dL. "Postprandial" sugars taken two hours after meals should be less than 140 mg/dL.

If you have diabetes, the American Diabetes Association (ADA) advises keeping your blood sugar levels before meals from 80-130 mg/dL and your levels 1-2 hours after meals under 180 mg/dL.

Many doctors advise their diabetic patients to aim for levels closer to those people without diabetes, because they are more protective against complications. Lower numbers require more careful diet and more frequent monitoring to prevent lows as in hypoglycaemia risk but they are doable for many people.

To change myMo-fiD default values, use the wheel icon on the right to enter the value.
Track your diet progress towards losing, gaining or maintaining your weight by monitoring the daily consumption of Calories, Carbohydrate, Total Fat and Protein goals.
It is very important while creating your profile, to enter your date of birth, height, weight, gender, and normal daily activity level. myMo-fiD uses your information to determine the calories required to maintain your current weight. To gain or lose weight, you can achieve your goal by eating a pre-determined number of calories per day at a particular rate.

Use the formula below when you exercise, as your daily calorie goal will increase for the day.

Calories Consumed (Food taken) - Calories Burned (Exercise) = Net Calories

This means if you exercise, you need to eat more for that day. For example, if your Net Calorie goal is 1,500 calories, in order to achieve your goal is by eating 2,000 calories of food and burn 500 calories through exercise.

Please consult your healthcare professional for more information on your specific requirements of burning calories.
The BMI tells you if you're in the healthy weight range and, if necessary, how much you need to lose to achieve a healthy weight.

Ideally, you should aim for a target weight that gives you a BMI in the healthy weight category for your height (18.5 to 24.9 kg/m2).
You may choose to show the measurement units in mg/dL or mmol/L using the Units toggle switch, the unit used in the app will be changed automatically even if you are receiving the data from the glucose meter on a different unit.
The meal time is used by myMo-fiD to set your blood glucose periods.

To change myMo-fiD default values, use the wheel icon on the top right to enter your regular daily meal times.
You can set blood glucose test times according to your meal times or any other time you like. For example, if you select Before Breakfast, and you set your breakfast time at 7:45AM, you will receive a reminder to test your blood glucose 30 minutes before breakfast time. When you select After Breakfast, the app will remind you to test your blood glucose 60 minutes after breakfast time.

Please note: You need to tick the box in front of each test time to activate its alarm.
'These notes are to be considered for general educational and information purposes only. The data and facts listed are based on the current diabetes clinical guidelines and medical literature cited. These should not be taken as definitive guide for your diabetes diagnosis condition and management. For more details on your specific diabetes condition, you should consult with your diabetic physician or specialist nurse and clinic'.